4 Star Hotel

Golden Palace Hotel Lombok

Jl.Sriwijaya No.38, Mataram, Mataram, Lombok, Indonesia View Map

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Golden Palace Hotel Lombok photo 2
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Golden Palace Hotel Lombok

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About

Great care is taken to ensure guests experience comfort through top-notch services and amenities.Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in.The hotel offers taxi, car hire and shuttle amenities for your ease in navigating around Lombok. When arriving by car, you'll be grateful for the on-site complimentary parking at hotel. The hotel offers reception amenities including concierge service, luggage storage and safety deposit boxes to ensure a comfortable stay for guests. Should you require assistance, the ticket service and tours can also aid in booking tickets and securing reservations at the finest shows and events in the vicinity.Whether it's an extended stay or simply needing fresh attire, dry cleaning service and laundry service provided by hotel ensures your cherished travel garments stay spotless and accessible. Your stay will be comfortable with the presence of 24-hour room service, room service and daily housekeeping as an in-room amenity for your relaxation and enjoyment. To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel.Smoking is permitted solely in the specified smoking zones allocated by hotel.In order to ensure the utmost level of relaxation, the guestrooms feature an inviting design and are equipped with all basic necessities, creating a delightful stay experience. To ensure a pleasant stay, a selection of rooms at hotel come furnished with linen service and blackout curtains, all designed with your ease in mind. In select rooms, visitors can enjoy a touch of amusement with the availability of daily newspaper and television for their entertainment needs.Within specific rooms, a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar is conveniently available for your use. Understanding the significance of bathroom facilities in enhancing visitor contentment, hotel offers a hair dryer, toiletries and bathrobes within a few chosen chambers. Each day, arise to a delightful complimentary morning meal at Golden Palace Hotel Lombok. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee. Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.Visitors with specific dietary preferences can savor a variety of culinary styles at Golden Palace Hotel Lombok, featuring halal choices to accommodate their needs.Upon arrival, make sure to explore karaoke rooms and bar to experience enjoyable evening entertainment within the premises. Visitors staying at Golden Palace Hotel Lombok have the option to receive groceries in their room for meal preparation, courtesy of the unique service provided by the hotel. Visitors wishing to create their personal culinary delights will appreciate the on-site BBQ facilities provided at this establishment.Throughout the day, engage in the entertaining activities available at Golden Palace Hotel Lombok.Unwind and conclude each day delightfully by stopping by massage, hot tub, steam room, spa and sauna, ensuring a soothing experience. Unwind by the pool at hotel and cherish a leisurely moment.Enjoy a refreshing beverage al fresco at hotel's poolside bar savoring your preferred concoction. Guests who enjoy maintaining their fitness regimen while on holiday can visit the fitness center provided by hotel.

66 Reviews

8.6Very Good
Cleanliness
9.1
Staff
9.1
Location
8.9

What Guests Say

  • “My wife eye drops were missing and had been taken from the fridgeAlso other missing items from the fridge was a bag of dates and a bag…”
  • “Hotel with a great city view, spacious, comfortable, and clean rooms, delicious food, and friendly hotel staff.”
Show 50 Verified Reviews

Top Amenities

  • Swimming Pool
  • Restaurant
  • Free Internet Access
  • Free Parking
  • Spa
  • Fitness Center
  • Accessible Rooms / Facilities
  • Free Breakfast
Show All Amenities

Room Options

Our Best Price. GUARANTEED.

Exclusively for Priceline members Details

President Suite King1/4

President Suite King

905 sqft • 1 King

  • Air conditioning
  • Bath or Shower
  • Bathrobe(s)
  • City view
Deluxe King1/4

Deluxe King

366 sqft • 1 King

  • Air conditioning
  • Bath or Shower
  • Blackout curtains
  • City view
Suite King1/2

Suite King

625 sqft • 1 King

  • Air conditioning
  • Baby Cot
  • Bath or Shower
  • Bathrobe(s)
Suite Twin1/4

Suite Twin

625 sqft • 2 Single

  • Bath or Shower
  • Bathrobe(s)
  • Body soap
  • City view
Executive Suite1/4

Executive Suite

732 sqft • 1 King

  • Bath or Shower
  • Bathrobe(s)
  • Body soap
  • City view
Deluxe Double Room1/4

Deluxe Double Room

366 sqft • 1 King

  • Bath or Shower
  • Body soap
  • City view
  • Closet

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.6
    Very Good

    Based on 66 reviews

    Location

    8.9

    Cleanliness

    9.1

    Staff

    9.1

    Overall Quality

    8.6

    Pros +

    • My wife eye drops were missing and had been taken from the fridgeAlso other missing items from the fridge was a bag of dates and a bag of dried fruit We told the management about it they investigate they came with nothing they failed to find similar eye drops we were left without eye drops
    • Hotel with a great city view, spacious, comfortable, and clean rooms, delicious food, and friendly hotel staff.
    • Everything was amazing. The room was spacious and clean, the service was excellent, the staff was always smiling and very helpful, and the food was absolutely delicious.

    Cons -

    • Breakfast, the food lot selection but the problem the food taste its tasteless, need to improve, like bubur ayam, the bubur just to running and ayam broth its just like water, no taste at all.. Dissapointed as its was my breakfast favorite dish and only dish i taste, and when i take roasted duck/ chicken which also cant eat as its not fresh... So please double check for the breakfast quality even its including in the room charge but its can do better..
    • Breakfast was supposed to be served until 10am but we arrived at 9am and all the dishes were already empty and had not been replaced. I asked for a dish that was offered to be prepared for me, the waiter never came back until we were asked to leave because the room was closing
    • - Room was clean but bedsheet and duvet had lots of disgusting stains.- Gym was decent but it has limited open hours which was questionable.
    Business Traveler (14)Solo Traveler (14)Traveling as Couple (18)Family with Young Children (19)Family with Teens (1)Senior Traveler (2)Group Traveler (3)Total (92)
    1SalahPosted on: 4-15-2025

    My wife eye drops were missing and had been taken from the fridgeAlso other missing items from the fridge was a bag of dates and a bag of dried fruit We told the management about it they investigate they came with nothing they failed to find similar eye drops we were left without eye drops

    10MahmudPosted on: 1-2-2025

    Hotel with a great city view, spacious, comfortable, and clean rooms, delicious food, and friendly hotel staff.

    10JohanPosted on: 1-2-2025

    Everything was amazing. The room was spacious and clean, the service was excellent, the staff was always smiling and very helpful, and the food was absolutely delicious.

    10GloriaPosted on: 1-2-2025

    A delicious breakfast menu with a clean restaurant and friendly staff.

    10MazaniPosted on: 1-2-2025

    Hotel with a great view, maintained cleanliness, helpful staff, delicious food, and a clear swimming pool.

    10MazaniPosted on: 1-2-2025

    A very nice hotel with plenty of comforts and an amazing location, spacious and comfortable rooms, a clear swimming pool, and delicious food.

    10YulianaPosted on: 1-1-2025

    The hotel staff is very friendly and helpful, the hotel has spacious, comfortable, and clean rooms, and the hotel food is very delicious

    10LeonardoPosted on: 1-1-2025

    Hotel with a strategic location, friendly staff, comfortable and clean rooms, complete hotel facilities, and delicious food

    10KasminPosted on: 1-1-2025

    a 4 star hotel in Lombok with excellent quality of service and food. Breakfast was good. Pool was nice.

    10MPosted on: 1-1-2025

    I like it all, Spacious and comfortable room, Delicious food , Complete facilities , Friendly staff and strategic location

    10GerrardPosted on: 12-29-2024

    A very enjoyable experience, with a clean and comfortable hotel, delicious food, and friendly staff.Thank you

    10HallandPosted on: 12-29-2024

    The hotel's cleanliness is well-maintained, the rooms are spacious and comfortable, there are many food options, and the taste is very delicious.

    7OPosted on: 12-29-2024

    Good

    Breakfast, the food lot selection but the problem the food taste its tasteless, need to improve, like bubur ayam, the bubur just to running and ayam broth its just like water, no taste at all.. Dissapointed as its was my breakfast favorite dish and only dish i taste, and when i take roasted duck/ chicken which also cant eat as its not fresh... So please double check for the breakfast quality even its including in the room charge but its can do better..

    1SalimPosted on: 10-25-2024

    location near the airport

    Breakfast was supposed to be served until 10am but we arrived at 9am and all the dishes were already empty and had not been replaced. I asked for a dish that was offered to be prepared for me, the waiter never came back until we were asked to leave because the room was closing

    10CharlottePosted on: 10-18-2024

    Clean room, helpful and kind staff. Also perfect breakfast!(lots of variation and vegetarian options)Good security, felt very safe during my stay. Both gym and laundry service was 10/10.

    8ArmienPosted on: 9-9-2024

    Large room, large bathroom, good breakfast, good location

    8IzzanPosted on: 9-5-2024

    - Spacious and neat room.- Friendly and accommodating staff.- Good location.

    - Room was clean but bedsheet and duvet had lots of disgusting stains.- Gym was decent but it has limited open hours which was questionable.

    8JohnPosted on: 8-5-2024

    Wifi worked well.

    Odd gym hours- open 6-10am and 16:00-20:00

    9ReimoPosted on: 7-19-2024

    Rooftop, breakfast, bed, karaoke, location in city center, helpfull and kind staff.

    Toilets and shower may need some more cleaning.

    10CindyPosted on: 5-11-2024

    Comfortable bed, clean room, good ac and excellent helpful staff. Great room service. Near to malls and a mart.

    Amenities & Policies

    Amenities

    Swimming & Soaking

    • Swimming Pool
    • Hot tub/Whirlpool
    • Kids' pool
    • Outdoor pool

    Fitness & Spa

    • Fitness Center
    • Spa

    Food & Drinks

    • Free Breakfast
    • Restaurant

    Media & Technology

    • Free Internet Access

    Transportation

    • Free Parking
    • Airport Shuttle

    Health & Safety

    • Health Services
    • Daily disinfection
    • Professional cleaning services

    Accessibility

    • Handicapped Rooms/Facilities
    • Facilities for disabled guests available

    Kid Friendly

    • Family Friendly

    General

    • No Smoking Rooms/Facilities
    • Refrigerator

    Guest policies

    Check-inAfter 2:00 PM
    Check-outBefore 12:00 PM
    InternetFree Wi-Fi is available.
    ParkingFree parking is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 12 and above can stay with extra bed, subject to additional charges. Children of age 0 to 2 stay free with cot.
    PetsPets are not allowed.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Smoking is only allowed in designated areas. Guests smoking elsewhere are responsible for all costs, damages, and liabilities caused by smoking.

    Location

    Golden Palace Hotel Lombok

    Jl.Sriwijaya No.38, Mataram, Mataram, Lombok

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